REGULATOR?are currently accepting applications for the positions
of?CASE OFFICERS AND COMPLIANCE OFFICERS.
The Charities Regulatory Authority (the ?Charities Regulator?) is
an independent statutory body.?It was established by the Minister for
Justice and Equality on a statutory basis on **Apply on the website**
October **Apply on the website** pursuant to the Charities Act **Apply
on the website**.?The Charities Regulator is located in Dublin.
Their vision is a vibrant trusted charity sector that is valued for
the public benefit it provides. Their mission is to regulate the
charity sector in the public interest so as to ensure compliance with
the law and support best practice in the governance, management, and
administration of charities.
Case / Compliance officers make a valuable contribution to the work of
the Charities Regulator. Case / Compliance officers will be appointed
to either the Registration team or the Compliance & Enforcement team.
The available roles are in key positions in the Charities Regulator,
engaging with charities, charity trustees and the public. The
successful candidates will be working in teams involved in critical
analysis and in examining complex, non-routine matters, evaluating
evidence and applying relevant legislation, regulations, codes, and
fair procedure to the issues arising. Case /Compliance Officers will
also be involved in overseeing the day-to-day work of the Support
function. The Support function provides information in a public front
facing role over the phone and by email and provides comprehensive
administrative support to the Registration and Compliance &
Enforcement teams.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
ROLE SPECIFIC DUTIES | COMPLIANCE & ENFORCEMENT TEAM
* Maintenance of records and completion of standardised risk
assessment documentation;
* Escalating concerns from public or other sources regarding
registered/unregistered charities received to the line manager for
immediate attention when appropriate;
* Identifying requirements and taking appropriate action when
registered charities are non-compliant with regulations and
guidelines.
ROLE SPECIFIC DUTIES | REGISTRATION TEAM
* Assessing applications for registering in the register of
charities. This requires engaging in critical analysis, and examining
complex, non-routine matters involving the evaluation of evidence and
application of relevant legislation, regulations, codes, and fair
procedure to the issues arising;
* Assessing applications to amend details on the register from
registered charities.
DUTIES FOR BOTH ROLES:
* Deal with general queries and escalations via public channels and
directing the public and charity trustees to our guidance documents;
* Oversee the day-to-day support function; this function provides
information in a public facing role over the phone and by email and
provides comprehensive administrative support to the team;
* Team management to include performance management and probation;
* Training and mentoring of support officers;
* Reporting to and supporting the Manager and Head of function to
achieve the effective management of the team as measured by key
performance indicators;
* Contribute to the development of policies and procedures to
increase the efficiency and effectiveness of the team;
* Contribute to the development of guidance publications for
charities and their trustees
* Other duties that may be assigned.
ESSENTIAL REQUIREMENTS:
EXPERIENCE
* A minimum of 2 years? work experience assessing, complex and
non-routine documents and correspondence in a fair manner and make
appropriate recommendations on required actions;
OR
* A minimum of 2 years? work experience working in a compliance,
regulatory, or charity role;
OR
* A minimum of 2 years? work experience working in a public facing
customer service role.
SKILLS
* Ability to prioritise tasks and competing demands;
* An ability to provide excellent customer service to both internal
and external customers;
* Experience of managing and delivering work to a high standard,
achieving quality results and meeting goals and targets;
* Ability to identify and address unusual occurrences when applying
standard practices to determine and implement solutions;
* Ability to review detailed, complex, non-routine documents and
correspondence involving the evaluation of information;
* Excellent communication skills including oral and written
communication skills with an ability to present information in a
clear, concise, comprehensive and convincing manner;
* A high degree of ICT literacy including excellent MS suite
familiarity;
* Strong attention to detail and the ability to deliver timely and
accurate information;
EDUCATIONAL
* Have obtained a recognised degree or hold a qualification that, in
the opinion of the Charities Regulator, is of a standard in terms of
both level and volume of learning that is of an equivalent or higher
standard;
OR
* Have obtained in the Leaving Certificate Examination a minimum of
grade D at Ordinary (or Pass) level in Mathematics and Irish or
English, having obtained a minimum of Grade C in at least five
subjects at Higher (or Honours) level papers. Or have passed an
examination(s) which would be acceptable to the Charities Regulator as
being of at least an equivalent standard of the Leaving Certificate;
OR
* Have passed the first-year examination of a course leading to a
recognised degree.
DESIRABLE REQUIREMENTS:
* Experience in managing teams, to include performance management and
probation;
* Experience in risk assessment and risk categorisation;
* Evidence of ongoing professional and personal development.
* Have spoken or written Irish to a level sufficient to communicate
proficiently with our customers in their preferred official language.
TO APPLY?for this opportunity candidates must submit a completed
application form before the closing date.?Application Forms and
Candidate Information Booklets are available on:?We are delighted to announce that our client?THE CHARITIES
REGULATOR?are currently accepting applications for the positions
of?CASE OFFICERS AND COMPLIANCE OFFICERS.
The Charities Regulatory Authority (the ?Charities Regulator?) is
an independent statutory body.?It was established by the Minister for
Justice and Equality on a statutory basis on **Apply on the website**
October **Apply on the website** pursuant to the Charities Act **Apply
on the website**.?The Charities Regulator is located in Dublin.
Their vision is a vibrant trusted charity sector that is valued for
the public benefit it provides. Their mission is to regulate the
charity sector in the public interest so as to ensure compliance with
the law and support best practice in the governance, management, and
administration of charities.
Case / Compliance officers make a valuable contribution to the work of
the Charities Regulator. Case / Compliance officers will be appointed
to either the Registration team or the Compliance & Enforcement team.
The available roles are in key positions in the Charities Regulator,
engaging with charities, charity trustees and the public. The
successful candidates will be working in teams involved in critical
analysis and in examining complex, non-routine matters, evaluating
evidence and applying relevant legislation, regulations, codes, and
fair procedure to the issues arising. Case /Compliance Officers will
also be involved in overseeing the day-to-day work of the Support
function. The Support function provides information in a public front
facing role over the phone and by email and provides comprehensive
administrative support to the Registration and Compliance &
Enforcement teams.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
ROLE SPECIFIC DUTIES | COMPLIANCE & ENFORCEMENT TEAM
* Maintenance of records and completion of standardised risk
assessment documentation;
* Escalating concerns from public or other sources regarding
registered/unregistered charities received to the line manager for
immediate attention when appropriate;
* Identifying requirements and taking appropriate action when
registered charities are non-compliant with regulations and
guidelines.
ROLE SPECIFIC DUTIES | REGISTRATION TEAM
* Assessing applications for registering in the register of
charities. This requires engaging in critical analysis, and examining
complex, non-routine matters involving the evaluation of evidence and
application of relevant legislation, regulations, codes, and fair
procedure to the issues arising;
* Assessing applications to amend details on the register from
registered charities.
DUTIES FOR BOTH ROLES:
* Deal with general queries and escalations via public channels and
directing the public and charity trustees to our guidance documents;
* Oversee the day-to-day support function; this function provides
information in a public facing role over the phone and by email and
provides comprehensive administrative support to the team;
* Team management to include performance management and probation;
* Training and mentoring of support officers;
* Reporting to and supporting the Manager and Head of function to
achieve the effective management of the team as measured by key
performance indicators;
* Contribute to the development of policies and procedures to
increase the efficiency and effectiveness of the team;
* Contribute to the development of guidance publications for
charities and their trustees
* Other duties that may be assigned.
ESSENTIAL REQUIREMENTS:
EXPERIENCE
* A minimum of 2 years? work experience assessing, complex and
non-routine documents and correspondence in a fair manner and make
appropriate recommendations on required actions;
OR
* A minimum of 2 years? work experience working in a compliance,
regulatory, or charity role;
OR
* A minimum of 2 years? work experience working in a public facing
customer service role.
SKILLS
* Ability to prioritise tasks and competing demands;
* An ability to provide excellent customer service to both internal
and external customers;
* Experience of managing and delivering work to a high standard,
achieving quality results and meeting goals and targets;
* Ability to identify and address unusual occurrences when applying
standard practices to determine and implement solutions;
* Ability to review detailed, complex, non-routine documents and
correspondence involving the evaluation of information;
* Excellent communication skills including oral and written
communication skills with an ability to present information in a
clear, concise, comprehensive and convincing manner;
* A high degree of ICT literacy including excellent MS suite
familiarity;
* Strong attention to detail and the ability to deliver timely and
accurate information;
EDUCATIONAL
* Have obtained a recognised degree or hold a qualification that, in
the opinion of the Charities Regulator, is of a standard in terms of
both level and volume of learning that is of an equivalent or higher
standard;
OR
* Have obtained in the Leaving Certificate Examination a minimum of
grade D at Ordinary (or Pass) level in Mathematics and Irish or
English, having obtained a minimum of Grade C in at least five
subjects at Higher (or Honours) level papers. Or have passed an
examination(s) which would be acceptable to the Charities Regulator as
being of at least an equivalent standard of the Leaving Certificate;
OR
* Have passed the first-year examination of a course leading to a
recognised degree.
DESIRABLE REQUIREMENTS:
* Experience in managing teams, to include performance management and
probation;
* Experience in risk assessment and risk categorisation;
* Evidence of ongoing professional and personal development.
* Have spoken or written Irish to a level sufficient to communicate
proficiently with our customers in their preferred official language.
TO APPLY?for this opportunity candidates must submit a completed
application form before the closing date.?Application Forms and
Candidate Information Booklets are available on:?
We need : English (Good)
Type: Permanent
Payment:
Category: Others
